Meet the leadership team
Heather has over 20 years’ experience in the education and skills sector, building and growing the UK's number one apprenticeship training provider; Lifetime Training Group. She created and grew this business as Founder, Chief Executive and then as non-Executive Director prior to its sale in Autumn 2016. At Paragon Skills Heather supports our executive team in the creation of effective business strategy, the delivery of our goals and objectives and in ensuring the needs of all stakeholders are balanced in decision making. She is passionate about the quality of our delivery and about expanding our provision within existing and new sectors.
“To ensure the strategic direction of the business delivers outcomes that benefits all stakeholders.”
Mark’s strength is in getting teams to work together to achieve results. A natural and impassioned leader, he has worked extensively in business development and operations. His success comes from truly understanding the drive and the worth of the teams he leads. As our CEO, Mark is leading the strategic direction of our business with great energy and passion; inspiring a united Paragon Skills team to really deliver on our Pledge, our Values and our Purpose.
“To build a great team, a strong brand and a reputation for quality.”
Ian has a valuable knowledge of work-based learning, together with over 15 years’ experience as an Ofsted Inspector. Adept at performance management he is strategically aligning our teams to ensure we are effective, efficient and working with the best possible people to make an impact. Ian knows what outstanding looks like within our industry. Dedicated to embedding a robust operational structure, founded on high quality provision, Ian is confidently steering Paragon Skills towards the delivery of an outstanding learning experience.
“To lead a united team in the delivery of an outstanding learning experience and impacting positively on the learners’ lives.”
David’s proactive approach combines analytical and financial acumen, which he applies within a relationship-based context. His success in doing this is vital to the goals and objectives of our business and his broad experience within fast moving, multi-site organisations, means he is ideally placed to contribute to our energetic working culture. David is skilled at taking financial information and reporting it in such a way as it is accessible and understood. His aim now is to create a sustainable, profitable business, founded on the success of our incredible teams and the benefit we deliver to the learners and employers we work with.
“To ensure the efficient delivery of value for money and ROI.”
Michelle really understands how to get the best out of people and she uses her skill in this area to shape strong teams and a successful working culture. A natural leader, she has expansive industry experience within training provision, working in both operations and HR. A strong strategic thinker, she is energised by a challenge and as our Regional Operations Director in the North, she relishes the chance to lead our high performing operational team.
“To deliver quality guided by purpose through a highly developed workforce aligned to our pledge, values and purpose”
Jan is brilliant at delivering business strategies that give focus and direction to our teams. An energetic and enthusiastic leader, Jan is experienced in successfully leading high performance teams in the work based learning sector. As our Regional Operations Director in the South, her gift lies in her ability to bring people together and challenge them to reach their fullest potential. She is thrilled to be part of Paragon Skills’ dedicated team and her aim is our aim: to deliver on our mission!
“To be part of a passionate team, delivering innovative strategies that inspire success.”
Phil is passionate about developing training solutions that integrate seamlessly with your organisation to support your business strategy. Having worked with large companies across a wide range of industry sectors, Phil is expertly placed to understand your business’ unique needs and mapping employee progression against existing career paths, resulting in customised training programmes relevant to your organisation. Phil provides an outstanding service that supports you along every step of the journey, from design and delivery to ongoing performance and programme management.
'To drive progression through collaborative partnerships, with outstanding training solutions that align with your business strategy.'
An accomplished and energetic Accounts Director, Julie has over 12 years’ experience in the apprenticeship world with strong commercial and operational experience. Julie has been integral to delivering significant growth within prestigious UK brands through implementing effective training programmes aligned to their unique values and business plans. Combining both her professional and service knowledge, Julie supports and motivates the business through continued, sustainable change. Julie drives our client strategy, collaborating with our client partners to ensure our programmes deliver exceptional value, whilst providing an outstanding learning experience.
'to understand our clients’ wants and needs and deliver programmes that we can confidently, consistently and effectively implement to meet their business objectives.'