Our training, your way

Train your managers and let them lead the way

Good managers are critical to the effective operation of any business. They must possess the ability to lead those working for them by example, communicating with and inspiring them towards engaging in the corporate vision and achieving the organisation’s business goals.

Effective managers need to possess a specific set of skills, range of knowledge and demonstrate appropriate behaviours that are not necessarily present in managers that evolve into leadership roles. Of course, some managers have a natural aptitude for leadership to some degree, but often managers that are selected because of their strong characters, or dedication to work, or those who evolve into roles often possess only part of the toolkit required to drive the best results for a business. 

The ability to communicate, inspire and lead is often lacking, which is why management and leadership training should be an important aspect of any organisation’s training plan. Investment in management training contributes massively towards the development of high-quality, motivated, leaders that are capable of achieving greatness on behalf of the organisation.

John Williams

Leadership isn’t just a word or a single quality; being a leader involves a huge number of different skills and attributes, each of which may have developed in different ways. By taking a three-dimensional view, we can identify the core capabilities that make up the most effective leaders that are so crucial for achieving organisational success.

John Williams

ILM Director of Digital Strategy, Marketing and Research

Here are 5 of the main reasons why every organisation should ensure managers follow a structured training program:

1 - Increase productivity
The right, consistent leadership can increase the productivity of your employees. Well-trained managers are able to set realistic goals, develop strategic work plans and make decisions quickly. Leadership training teaches managers how to understand and learn about their team members on an emotional level in order to obtain the best results from each individual.    Emotional intelligence is critical to the success of a leader and involves being smart about emotions and using empathy effectively to empower and engage employees. Leadership training that encompasses emotional intelligence can hone these emotional skills in your people managers and leaders and have a massive effect on the productivity of your entire people team or workforce.

2 - Retain your people

Ineffective leaders don’t build teams, they break teams. By investing in leadership training, you can retain your people and reduce costly recruitment expenses.  As part of their Leadership Lad study, the ILM - leading specialist provider of leadership qualifications in the UK, found that over half of employees (53%) will consider moving jobs unless their organisation changes, suggesting a considerable frustration with current leadership and business structures. Nearly one in four employees surveyed (24%) say that leaders in their organisations make them feel stressed and less than a quarter (23%) would be very unlikely to recommend their company’s overall leadership.

3 - Increase employee engagement

Receiving feedback from managers is very important for all team members, but the way in which it is received can make the difference between having a positive or negative impact. In fact, 43% of highly engaged employees receive feedback at least once a week compared to only 18% of those with low engagement. Giving feedback is a skill of successful leaders. Through leadership training, managers can learn effective ways to provide feedback to motivate and increase the skill level of your people.

4 - Develop effective leadership styles

Managers often adapt a leadership style that comes naturally to them, but it is not necessarily right for your organisation and a particular team. Leadership training teaches managers to review their styles of management and assess and understand the effectiveness of it within the organisation. This type of training enables managers to understand the intricacies involved with how they can lead their teams in the most effective way, with the end result being a motivated and productive team with minimum conflict and higher retention.  

5 - Making better decisions

Leadership training can result in better decision-making. How? Because leaders functioning at a high level of emotional intelligence have the perspective to make informed, intelligent business decisions. Decision-making skills can be taught - how to reframe a problem and make evidence-based decisions for example. Leadership and management training teaches leaders how to identify and minimise risk, use data effectively and identify the best possible solutions that benefit the organisation on the whole.

According to a CMI survey carried out in February 2018, Managers are backing the Apprenticeship programme to overturn employer underinvestment in skills development. Employers believe that the Apprenticeship Levy should be seen as a “skills investment plan”, and the funds can be used to invest in programmes for school leavers and existing employees. Businesses may not even be aware that they can use the levy to train managers and leaders at every level. The following are the top 5 benefits of new management Apprenticeships according to 1640 employers:

All organisations that are serious about growth should invest in training their managers just as they should their accountants, their administrators and other technical specialists. Nurturing future leaders supports succession planning and offers career pathways to employees, further increasing staff retention.

The Institute of Leadership & Management (ILM) Accredited Apprenticeships

We work with the ILM - the UK’s top leadership and management qualification specialist who is dedicated to improving the performance of UK businesses by championing management, via the provision of appropriate standards and qualifications. The aim of which is to ensure those in leadership, supervisory and management roles have the skills required to deal with everyday challenges and the resources to make informed decisions.

We offer the following ILM accredited Apprenticeships as part of our curriculum and these underpin the skills required for success across all sectors:

Team Leading Intermediate Apprenticeship Level 2

This apprenticeship is suitable for anyone in an entry- level supervisory role such as shift supervisor, floor manager, team-leader or foreman.

Team leader \ Supervisor Apprenticeship Level 3 Standard 

At level 3, team leaders, supervisors and entry-level managers can progress their skills, knowledge and behaviours further with this Apprenticeship standard designed to prepare managers for more senior positions.  

Operations / Departmental Management Apprenticeship Level 5 Standard

This higher level 5 management Apprenticeship teaches a deeper level of knowledge, strategic insight and practical expertise and is relevant for anyone working in an operations management position for the private, public and third sector and organisations of all sizes.

Find out more about management apprenticeship directly from ILM