Change is favourable to your business
In the world of business, it is essential to stay at the head of the pack. Any number of factors including the latest changes to technology or the market could impact on your customer's experience and even lead to them selecting a competitor over your business.
Customer needs are constantly evolving
Customers now expect a higher level of service and experience. Traditional opening hours meant the 9 am – 5 pm was the status quo. But as the world evolves, and the customer needs change, grow and demand new types of products and services, is your business ready to flex as needed? Or will outdated business models, clunky processes and rigid job roles get in the way of your success?
How to challenge the status quo
It might be most straight-forward answer, but merely asking the questions "Why?" or “How?” about your business vision, value, strategy, processes, products and services can result in exploring new ideas and new routes to market, as well as new innovations that can directly impact your business’s bottom line.
Ultimately, you want to ensure your business is addressing what your customer wants and needs now. What worked yesterday might not work today. You need to be brutal about what you are doing, how you are doing it and build the ability to ‘challenge intelligently’ into your organisational culture so continuous improvement becomes just that – continuous!
All areas of business benefit from change, and it should be viewed as a positive opportunity and not a negative threat. By looking at customer needs you can find new ways of delivering customer service, new ways of strengthening customer interactions and new products that might attract a new potential customer base
To make sure you are prepared for the many aspects of change that could affect your business, you need to have the right people, in the right roles at the right time. But if you don’t have time or resource to hire and on-board new team members, why not review and upskill your existing team?
How Apprenticeships can help your business change
Apprenticeships, or work-based learning, provide new training opportunities for your staff, which will allow them to develop within their roles and in return provide you with creative and innovative ways to develop and grow your business.
Thousands of employers in the UK are utilising apprenticeship training to upskill existing team members, help promising team members move across into a new role or fill skills gaps. Apprenticeship training helps to refocus team members, gives the rising stars of your business opportunities to grow and provide new perspectives to help your business leaders through periods of change management.
If you do have time and resource to hire, why not see if your next recruit could be an apprentice? Newly recruited apprentices will often quickly spot opportunities for improvements or efficiencies compared to those who have been with your business for a long time. Apprenticeship training helps an individual to improve their skills and the programme can be tailored to the needs of the business to meet current growing pains, or to prepare for the future.
Make a change today
Change can come with pain points and if your business is not working with the right suppliers, training providers or even the right recruitment consultants, it can hinder any chances your business has of meeting the keeping up with the demands of an ever-changing business environment. While it can be disruptive at first, ultimately the change tends to increase productivity and service delivery.
Setting up apprenticeship training might seem like yet another thing you have to do – but it might be the best thing you can do for your business. Paragon Skills works with employers to understand their overall business model, their people strategy and future plans and tailors the apprenticeship programme for you. There is no one size fits all, everyone learns differently, every business has unique needs so we strongly believe each programme needs to be adapted to fit.