Motor Vehicle Service & Maintenance Technician (Heavy) – Level 3 apprenticeship


Who is this apprenticeship suitable for?

A Heavy Vehicle (HV) technician services, inspects and repairs HVs, categorised by the Department of Transport as category N2 or N3, and associated trailers, with the associated ancillaries. They work in either a dealership that focuses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicles. They work on all the systems found within the vehicle.

The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques.

Today’s technician has to demonstrate expertise in the technical side of their role. They must have strong problem-solving skills and a good grasp of the theoretical and practical aspects of vehicle systems and associated ancillaries.

Key information
  • Suitable For
    This apprenticeship is suitable for: Anyone who wants to be a heavy vehicle technician
  • Suitable For
    Level of qualification on completion: Diploma Heavy Vehicle Maintenance & Repair Level 3 + Level 2 English and maths
  • Suitable For
    End-point assessment organisation: City & Guilds
  • Suitable For
    How long will this apprenticeship take to complete: 36 months apprenticeship + 8 weeks End Point Assessment
  • Suitable For
    Cost: Non-levy employer contribution (5%) - £1000 & levy paying employer contribution - £20000

What will you learn on the apprenticeship?

As part of this apprenticeship, you will learn the fundamentals of HV technologies e.g. HV chassis design, engine, fuels, transmissions, electrical (12/24v), air-conditioning, hydraulic and air braking, air suspension systems etc.

  • The types and associated characteristics of HV’s and their configurations and applications. Diagnosing principles and logical problem-solving techniques related to HV.
  • Sufficient H&S knowledge and environmental awareness to carry out the work safely.
  • Operators “O” Licence requirements relating to HVs.
  • How to service, inspect and maintain vehicles and trailers to the expected standards and the importance of safety inspection and maintenance schedules to meet Operator’s (O) licence and legal obligations.
  • Customer expectations and implications of work carried out.
  • How the business works from an operational perspective and demonstrate commercial and financial awareness in the HV industry.
  • Complex problem-solving techniques.
  • The requirements of providing roadside assistance.


We provide our Automotive partners with exceptional training

“If you have the chance to take part it an apprenticeship, I would say take it. Not only do you learn, you also get paid to do it!”

Grant Pritchard-Reade, Forton Tyre Specialists

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