Senior Healthcare Support Worker – Level 3 apprenticeship

Top male nurse smiling wearing blue scrubs

Who is this apprenticeship suitable for?

Healthcare is a challenging and rewarding industry to work in. Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people.  As an experienced support worker, you carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. You will provide high-quality, compassionate healthcare, following standards, policies, or protocols and always acting within the limits of your competence.

You may work in a range of services from hospitals, health, or community services, someone’s home, GP surgery, working in partnership with individuals, families, carers, and other service providers.

Typical job titles include Community support worker, Maternity support worker, Mental health support worker, Senior healthcare support worker, Theatre assistant, Therapy assistant and Nursing Assistant.

Key apprenticeship information
  • Suitable For
    This apprenticeship is suitable for: Anyone working in partnership with individuals, families, carers, and other service providers.
  • Suitable For
    Title of embedded diploma/qualification City & Guilds Level 3 Diploma in Healthcare Support
  • Suitable For
    End-point assessment organisation: Innovate Awarding
  • Suitable For
    How long will this apprenticeship take to complete: 18 months apprenticeship + 8 weeks End Point Assessment
  • Suitable For
    Cost: Non-levy employer contribution (5%) - £250 & levy paying employer contribution - £5000
Middle Female nurse smiling wearing pink scrubs

What will you learn on the apprenticeship?

The Senior Healthcare Support Worker programme will provide a tailored learning experience and provide you with the skills to provide high-quality and compassionate healthcare to adults or children and young people.  You will be able to follow and meet the standards, policies, or protocols and always deliver care with compassion and dignity.

This programme also has a unique virtual hospital ward, which is designed to support you to practice your skills and acquired knowledge in a virtual learning environment. Included is a range of tutorials, which are interactive and consolidate learning of more technical aspects of the Senior Health Care Support Worker role, for example, circulation, breathing, and a systematic approach to assessment.

Our Personal Tutors will deliver high-quality learning and coaching and provide all the resources needed to progress in a timely manner. Our intuitive learner management system ‘Bud’ will really bring the subject to life through interactive learning tools, access to complementary online resources and relevant social communities, as well as provide real-time information so that you will always know how you are progressing.

Bottom Female wearing mustard top sat at desk

Immersive learning

What is immersive learning?

Immersive learning in healthcare refers to the use of immersive technologies such as virtual reality, augmented reality, and simulations to provide a more engaging and interactive learning experience for healthcare professionals. This approach allows learners to practice and master various medical procedures, clinical scenarios, and patient interactions in a safe, controlled, and realistic environment.

Immersive learning can help healthcare professionals improve their clinical skills, decision-making, and communication abilities, ultimately leading to better patient outcomes. Additionally, immersive learning can also enhance medical education by making it more accessible, efficient, and flexible, enabling learners to acquire knowledge and skills at their own pace and convenience.

Included scenario:

  • Nursing on a Hospital Ward

We partner with a wide range of care providers to support those most in need

Signature LogoNoblis Logohousing plus groupnurseplus logo

“I work with individuals with dementia and the apprenticeship has given me the knowledge and understanding to support them compassionately and with patience. My confidence has improved and I am happy to share my knowledge with my team”

Hasan Gocen, Signature Care Homes

View More Apprenticeship Stories

We are rated as a ‘Good Provider’ by Ofsted

We are committed to delivering an outstanding teaching and learning experience. Our apprentices and employers benefit from our 20 years of experience, and the accreditations we have that certify our commitment to the apprenticeship sector.

Optional first aid for mental health skills and awareness


All our apprenticeship programmes now include an optional self-development section covering awareness of mental health and the steps you as an apprentice can take to support others where they’re showing signs of an ongoing struggle with their mental well-being.


Optional first aid for mental health skills and awareness
Self-study package – 2-3 hours of directed self-study

Click here to find out more

Get in touch. Let’s get the conversation started!


We are rated as ‘excellent’