Hospitality Supervisor – Level 3 apprenticeship – Programme update

We greatly appreciate your interest in our apprenticeship programmes for the hospitality sector.

Unfortunately, we no longer offer programmes for the hospitality sector.

If you’re seeking similar training or apprenticeship programmes, we recommend visiting the official government website where a list of approved providers is available to support your needs.

Thank you for your understanding, and we wish you all the best in your pursuit of excellence in the hospitality industry.


Who is this apprenticeship suitable for?

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts.

They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflects the multi-functional nature of the industry.

Roles that this apprenticeship would be suitable for are Food & beverages supervisor, Bar supervisor, Housekeeping supervisor, Concierge supervisor, Front office supervisor, Events supervisor and Hospitality outlet supervisor.

Key apprenticeship information
  • Suitable For
    This apprenticeship is suitable for: Anyone working in a supervisory role within the hospitality industry
  • Suitable For
    Level of qualification on completion: Hospitality Supervisor – Level 3 apprenticeship
  • Suitable For
    End-point assessment organisation: City & Guilds
  • Suitable For
    How long will this apprenticeship take to complete: 12 months apprenticeship + 8 weeks End Point Assessment
  • Suitable For
    Cost: Non-levy employer contribution (5%) - £200 & levy paying employer contribution - £4000

What will you learn on the apprenticeship?

The Hospitality Supervisor Level 3 apprenticeship allows you to gain technical knowledge and real practical experience while being paid to do so. In addition to developing your hospitality skills, you will start to develop skills to manage projects and build effective relationships with your team.

Your studies will explore the essentials of working in hospitality to equip you with the tools you need to thrive in the business, as well as enabling you to select from a variety of specialist supervisory areas. You will learn key supervisor skills for the hospitality sector as well as selecting from a number of specialisms, from food and beverage, bar or front office to housekeeping, concierge and events.


“My assessor has been very supportive and sets work that is achievable. There is a level of understanding that my role is demanding and helps me to achieve what I need to ensure tasks are completed in a timely manner”

Nadine Worle, Trustpilot Review

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We are rated as a ‘Good Provider’ by Ofsted

We are committed to delivering an outstanding teaching and learning experience. Our apprentices and employers benefit from our 20 years of experience, and the accreditations we have that certify our commitment to the apprenticeship sector.

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