Inspiring people to succeed.

Start your career with the Business Administration Intermediate Level 2 Apprenticeship

The Business Administration Intermediate Level 2 Apprenticeship is a starting point for anyone wishing to work in an office environment, or for those already working in an office environment who would like to undertake a professional qualification.

This Apprenticeship is designed with a variety of entry-level junior administrative roles in mind, where you will be learning all the essential business administration requirements fundamental to all businesses. Typical roles include:

  • Receptionist
  • Office Junior
  • Administrator
  • Legal Secretary
  • Medical Secretary 

Upon successful completion of your Business Administration Intermediate Level 2 Apprenticeship, you will qualify with a Level 2 Diploma in Business Administration. You will also have achieved functional skills level 1 qualifications in Maths, English, and have some excellent work experience under your belt. 

Diploma in Business & Administration Level 2

12 months

City & Guilds

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What you can expect from your Business Administration Level 2 Apprenticeship

This Apprenticeship includes training in a number of mandatory and optional units which are designed to enhance your skills and knowledge across a range of business administration specific skillsets. Mandatory units include: 

  • Communication in a business environment
  • Understanding employer organisations
  • Principles of providing administrative services
  • Principles of business document production and information management 
  • Manage personal performance and development
  • Develop working relationships with colleagues

In addition to the above mandatory units, you will need to achieve a specific number of credits from a choice of optional units which include: Analysing and presenting business data, developing and delivering presentations, providing administrative support for meetings, managing diary systems, collating and reporting data, administrating finance, monitoring information systems, website software and data management software.

A Business Administration Intermediate Level 2 Apprenticeship is an investment in the skills you need to succeed in any business environment. These skills include:

  • Good organisational skills
  • Excellent 'people' skills
  • An understanding and tactful approach
  • Willingness to learn new techniques and methods
  • Attention to detail
  • Excellent time-keeping

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied to all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

The exact details of your job depend on your specific employer, but typically you can expect to work between 35 and 40 hours a week, Monday to Friday. Part-time and temporary work is widely available. 


I have just finished my NVQ Level 2 Business & Administration. I would like to thank my assessor for helping me achieve this. I have had to work very hard but without the help of Emma and her singing I wouldn't have got through it! I would recommend Paragon Skills to all my friends as I think it is a great way to achieve goals!



Your pathway to success

Once you have completed your Apprenticeship, the natural progression is to move on to the Business Administration Advanced Level 3 Apprenticeship.

A career in business will provide you with the opportunity to work in a variety of locations, including small private companies, large government departments, law firms, fitness centres and many, many more.

At Paragon Skills we are committed to inspiring you to succeed, and are here to support you throughout every stage of your Apprenticeship.

We are looking for learners as committed and as passionate as we are. If this sounds like you, then contact us today and start your career on the Apprenticeship route Paragon Skills.

What you could do next

What you could do next

Business Administration Intermediate Level 2 Apprenticeship

  • Administrator
  • Office Junior
  • Receptionist
  • Medical Receptionist
  • Junior Legal Secretary
  • Junior Medical Sectretary

Business Administrator Apprenticeship Level 3 Standard

  • Administration Executive/Officer
  • Personal Assistant
  • Administration Team Leader
  • Legal Secretary
  • Medical Secretary
  • Secretary

Business Administration Higher Level 4 Apprenticeship

  • Section Manager
  • First Line Manager
  • Assistant Manager
  • Trainee Manager
  • Senior Supervisor


  • Business Administration Intermediate Level 2 Apprenticeship

    The level 2 Business Administration Apprenticeship is designed with a variety of administrative roles in mind, including receptionists, junior legal assistants and any role involving supporting the organisation in terms of administration.

  • Business Administrator Apprenticeship Level 3 Standard

    Do you enjoy supporting others in a corporate environment? Are you organised and responsible? Develop the skills you need to become a business administrator with the Level 3 Business Administrator Apprenticeship Standard

  • Business Administration Higher Level 4 Apprenticeship

    Level 4 Business Administration is a higher Apprenticeship aimed at those already in a role with senior administrative or management responsibilities. You may already lead or manage a team, or wish to move on to such a role. It aims to develop knowledge and understanding of complex business functions and activities.

  • Customer Service Practitioner Level 2 Apprenticeship Standard

    Are you a good communicator and love helping people? Develop the skills you need to become a Customer Service Assistant. Expand your practical knowledge alongside your customer service and 'people' skills, to excel in this energetic and fast-paced industry.

  • Customer Service Specialist Level 3 Apprenticeship Standard

    The Customer Service Specialist Level 3 Apprenticeship Standard will provide you with an excellent platform to increase your skills, knowledge and experience in a customer-facing environment.

  • Team Leading Intermediate Level 2 Apprenticeship

    Develop the skills you need to become a team leader with the Team Leading Level 2 Apprenticeship.

  • Team Leader / Supervisor Level 3 Apprenticeship Standard

    Ideal for aspiring professionals taking their first step into line management, or for those with some experience of managing a team or project to deliver clearly defined outcomes.

  • Management Higher Level 5 Apprenticeship Standard

    The role of an operations manager is vital for ensuring that a strong reputation is maintained in the marketplace. They are a conduit between different departments providing important feedback and communication. In many cases, they are responsible for ensuring that final products meet strict quality standards set by industry regulation.