Inspiring people to succeed.

Your Apprenticeship in Business Administration

The level 2 Business Administration Apprenticeship is designed with a variety of administrative roles in mind, including receptionists, junior legal assistants and any role involving supporting the organisation in terms of administration.

Mandatory units on the Business Administration level 2 Apprenticeship include:

  • Communication in a business environment
  • Understanding employer organisations
  • Principles of providing administrative services
  • Principles of business document production and information management 
  • Manage personal performance and development
  • Develop working relationships with colleagues


Other optional units include: analysing and presenting business data, developing and delivering presentations, providing administrative support for meetings, managing diary systems, collating and reporting data, administrating finance, monitoring information systems, website software and data management software.

When you successfully complete your Business Administration Intermediate Level Apprenticeship, you will qualify with a Level 2 Diploma in Business Administration. You will also have valuable functional skills qualifications in maths, English & ICT, solid references, some great colleagues and positive experiences behind you.

An Apprenticeship really is what you make it and at Paragon Skills we are here to ensure that you get the most from it.

Diploma in Business & Administration Level 2

12 months

City & Guilds

  • Keep me posted

Business Administration Level 2 Opportunities

An Apprenticeship is a valuable doorway of opportunity for learners and employees to progress in their industry. The Business Administration level 2 Apprenticeship is a starting point for anyone wishing to work in an office environment, or for those already working in an office environment who would like to undertake a professional qualification. These roles include a receptionist for a law firm or in any environment where business administration skills are required. Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied to all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

A Business Administration Intermediate Level Apprenticeship is an investment in the skills you need to succeed in any business environment. These skills include:

  • Good organisational skills
  • Interaction and 'people' skills
  • An understanding and tactful approach
  • Willingness to learn new techniques and methods


The exact details of your job depend on your specific employer, but typically you can expect to work between 35 and 40 hours a week, Monday to Friday. Part-time and temporary work is widely available. As a Business Administration assistant, your role could include any of the following:

  • Dealing with incoming and outgoing post
  • Answering telephone, email and social media enquiries
  • Helping with the organisation of meetings and events
  • Taking meeting notes


You’ll also learn:

  • How to type up documents
  • How to use office equipment such as printers, photocopiers and fax machines
  • How to greet office visitors and interact face-to-face with many people in the organisation
  • How to manage stock and reorder office supplies

I have just finished my NVQ Level 2 Business & Administration. I would like to thank my assessor for helping me achieve this. I have had to work very hard but without the help of Emma and her singing I wouldn't have got through it! I would recommend Paragon Skills to all my friends as I think it is a great way to achieve goals!



Your pathway to success

Once your Apprenticeship is completed, you could progress to the Advanced Level Apprenticeship in Business Administration, or employment in the industry in a role such as administrator, office junior, receptionist and junior legal secretary among others.

Business & administration assistants don’t just work in one area. A career in business could give you the opportunity to work in a variety of locations, including small private companies, huge government departments, law firms, fitness centres and many, many more.

At Paragon Skills we are committed to inspiring you to succeed, and are there to support you throughout every stage of your Business & Administration Intermediate Level Apprenticeship.

We are looking for learners as committed and as passionate as we are. If this is you, then speak to us today and jump-start your career with Paragon Skills.

What you could do next

What you could do next

Business Administration Intermediate Level 2 Apprenticeship

  • Administrator
  • Office Junior
  • Receptionist
  • Medical Receptionist
  • Junior Legal Secretary
  • Junior Medical Sectretary

Business Administration Advanced Level 3 Apprenticeship

  • Administration Executive/Officer
  • Personal Assistant
  • Administration Team Leader
  • Legal Secretary
  • Medical Secretary
  • Secretary


  • Business Administration Advanced Level 3 Apprenticeship

    Do you enjoy supporting others in a corporate environment? Are you organised and responsible? Develop the skills you need to become a business administrator. Expand your practical knowledge alongside your organisational and 'people' skills, to excel in this versatile and fast-paced industry.

  • Level 4 Business Administration Apprenticeship

    Do you enjoy improving your management skills? Want to progress further with your management career? Develop the skills you need to become higher management. Higher management courses and management training with Paragon Skills can help you to reach your potential.

  • Customer Service Level 2 Apprenticeship Standard

    Are you a good communicator and love helping people? Develop the skills you need to become a customer service assistant. Expand your practical knowledge alongside your customer service and 'people' skills, to excel in this energetic and fast-paced industry.

  • Customer Service Advanced Level 3 Apprenticeship

    Do you enjoy communicating with others and enjoy helping people? Keen to progress your career in customer service? Develop the skills you need to become customer service management. Customer service training with Paragon Skills can help you to reach your potential.

  • Management Apprenticeship Standard Advanced Level 3

    Ideal for aspiring professionals taking their first step into line management, or for those with some experience of managing a team or project to deliver clearly defined outcomes.

  • Management & Leadership Higher Apprenticeship Level 5

    The role of an operations manager is vital for ensuring that a strong reputation is maintained in the marketplace. They are a conduit between different departments providing important feedback and communication. In many cases, they are responsible for ensuring that final products meet strict quality standards set by industry regulation.

  • ILM Team Leading Intermediate Level 2 Apprenticeship

    Do you enjoy leading others in a corporate environment? Are you organised and responsible? Develop the skills you need to become a team leader with a business course. Expand your practical knowledge alongside your organisational and 'people' skills, to excel in this versatile and fast-paced industry.