What can Customer Service Apprenticeships offer you?
Customer service Apprenticeships offer the opportunity to work in an exciting customer-facing and interactive role where positive communication and efficiency are key. You will learn skills that ensure you are the confident face or voice of a company in addition to honing your business and organisational skills.
At Paragon Skills we offer intermediate and advanced level Customer Service Apprenticeships including the following:
What do you need to succeed a customer service role?
Roles within this sector are all integral to the success of any business and provide you with the opportunity to showcase your excellent communication skills. You’ll need to enjoy working with people at all levels, have a patient outlook and have a passion for problem-solving. Customer service roles could involve working for any customer-facing business in sectors such as retail, hospitality, tourism and leisure.
If you are considering taking a customer service Apprenticeship, then possessing these skills and qualities will be of benefit to you:
- Good people skills
- A positive solution orientated attitude
- Ability to work well under pressure
- Excellent communication skills
- A helpful and friendly manner
- Organised and resourceful
Apprenticeships in this sector
Customer Service Practitioner Level 2 Apprenticeship Standard
Are you a good communicator and love helping people? Develop the skills you need to become a Customer Service Assistant. Expand your practical knowledge alongside your customer service and 'people' skills, to excel in this energetic and fast-paced industry.
Customer Service Specialist Level 3 Apprenticeship Standard
The Customer Service Specialist Level 3 Apprenticeship Standard will provide you with an excellent platform to increase your skills, knowledge and experience in a customer-facing environment.
Business Administration Intermediate Level 2 Apprenticeship
The level 2 Business Administration Apprenticeship is designed with a variety of administrative roles in mind, including receptionists, junior legal assistants and any role involving supporting the organisation in terms of administration.
Business Administrator Apprenticeship Level 3 Standard
Team Leading Intermediate Level 2 Apprenticeship
Team Leader / Supervisor Level 3 Apprenticeship Standard
Management Higher Level 5 Apprenticeship Standard
If you would like to learn more about Apprenticeships in the customer service sector and discuss the customer service training options available to you, then contact Paragon Skills today on 0800 783 2545.
What exactly is an Apprenticeship?
An Apprenticeship offers the opportunity to gain a nationally, increasingly internationally...
Do I need experience and qualifications?
For many Apprenticeships, no experience or qualifications are required.
Will I be entitled to holidays?
Yes. As an employee you are entitled to the same conditions as other employees working at similar...