Inspiring people to succeed.

Get Paid, Get Qualified

Just one of the great things about an Apprenticeship in front of house reception, is that you actually get to do the job straight away. You get to experience:

  • Work in a hospitality environment
  • Learn from hospitality experts
  • Continually gain practical skills and experience
  • Earn while you learn

 

When you successfully complete your Front of House Reception Intermediate Level Apprenticeship, you will qualify with a Level 2 Diploma in Front of House Reception. You will also have valuable functional skills, solid references, some great colleagues and positive experiences behind you.

An Apprenticeship really is what you make it and at Paragon Skills we are here to ensure that you get the most from it.

Diploma in Front of House Reception Level 2

12 - 18 months

City & Guilds


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Vacancies

What you can expect

An Apprenticeship is a valuable doorway of opportunity for learners and employees to progress in their industry.

The hospitality industry, and in particularly front of house reception, covers hotels, bed and breakfasts, hospitality services, holiday resorts and self catering accommodation among others, and is part of the wider leisure, travel and tourism sector which needs to recruit 855,000 staff by the year 2017 to replace those who leave or retire.

A Front of House Intermediate Level Apprenticeship is an investment in the skills you need to succeed in the hospitality industry. These skills include:

  • Good organisational skills
  • Customer service and 'people' skills
  • An understanding and tactful approach
  • Willingness to learn new techniques and methods

 

The exact details of your job depend on your specific employer, but typically you can expect to work around 37 hours a week on a shift or rota system, including nights, bank holidays and particularly weekends, a busy time for the hospitality sector. As a front of house receptionist, your role could include any of the following:

  • Greeting guests on arrival
  • Dealing with reservations
  • Preparing guest bills
  • Managing the visitors book
  • Providing useful information about the accommodation provided

 

You’ll also learn:

  • To ensure guest information goes to housekeeping
  • To liaise with management departments
BECKY EASTMAN

I've completed my NVQ in Hospitality and Housekeeping and am going on to do my Level 3 Team Leading. My assessor was great. Whenever I needed anything she was always there to help. 5 star!

BECKY EASTMAN

SUNRISE OF WINCHESTER

Your pathway to success

Once your Apprenticeship is completed, you could progress onto a Hospitality Supervision Advanced Level Apprenticeship or employment as a Front of House Receptionist.

Front of house receptionists don’t just work in hotels. A career in hospitality could give you the opportunity to work in a variety of locations, including bed and breakfasts, youth/backpacker hostels, holiday resorts, ski resorts and self-catering accommodation among many more. 

At Paragon Skills we are committed to inspiring you to succeed, and are there to support you throughout every stage of your Front of House Reception Intermediate Level Apprenticeship.

We are looking for learners as committed and as passionate as we are. If this is you, then speak to us today and jump-start your career with Paragon Skills.

What you could do next

What you could do next

Front of House Reception Intermediate Level 2 Apprenticeship

  • Hospitality Service Assistant

Hospitality Supervision Advanced Level 3 Apprenticeship

  • Team Leader

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