Customer service apprenticeships help thousands of customer-facing individuals to hone their skills across various industries and sectors every year. These versatile programmes, available at Level 2 and Level 3, allow you to progress from entry level to become an advanced Customer Service Practitioner in just 24 months (across both programmes).
The programme will recognise your skills, and help you build new ones ensuring you are always representing the organisation to the best of your ability and delivering an exceptional customer experience.
Here are just some of the characteristics that will help you to succeed in your chosen sector:
Each of our apprenticeships have clear progression pathways. Check out the programmes available below for more information on the pathways that are right for you.
Apprenticeships in customer service are an excellent way to create a solid foundation for your career in a huge range of job roles and industries.
You will learn how to understand your customers, learn in-depth knowledge about your businesses products and services, effective communication and influencing skills and how to deal with conflict and challenge.
Are you looking to level up and become a qualified Customer Service Specialist? Then this programme could be for you.
Building on your knowledge from the level 2 programme, or your previous skills and experience.
I completed my Level 2 Health and Social Care and my tutor was brilliant. I am now working towards my Level 3 in Health and Social Care and would recommend Paragon Skills to anyone wanting to expand their knowledge.