Hospitality apprenticeships

Service with a smile means success in this business

Hospitality has historically been one of the UK’s biggest employment sectors. Recent global events have reshaped the industry, and whilst it goes through change, it will be looking for new, energetic individuals to come and join.

Apprenticeships in this area enable you to deliver exceptional service skills whichever setting you choose to work in. Restaurants, bars, hotels, holiday resorts and nightclubs around the world all need dedicated teams who are trained to deliver to the best of their ability.

What you need to succeed in the Hospitality sector

Here are just some of the characteristics that will help you to succeed in your chosen sector:

  • Customer service and ‘people’ skills
  • Be lively and energetic
  • Committed to delivering excellent service
  • The ability to work well under pressure
  • A warm and friendly persona
  • Able to work in a fast-paced environment
  • Organised and resourceful
  • Good time-keeping

Who do you want to be?

Each of our apprenticeships have clear progression pathways. Progressing from the Level 2 Hospitality Team Member apprenticeship to Level 3 Hospitality Supervisor apprenticeship can take your career in the direction of a Hospitality Manager or similar supervisory roles in a variety of settings.

Check out the programmes available below for more information on the pathways that are right for you.

Apprenticeships in this sector

  • Level 2 apprenticeship

    Apprenticeships in the hospitality industry open the doors to a broad range of exciting businesses in the service industry including lodging, food and drink service, event planning, theme parks, transportation, travel and tourism.

    This industry is crucial to the economy, and to giving people around the world ways to spend and enjoy their leisure time.

    Level 2 Hospitality Team Member
    12 months City & Guilds
  • Level 3 apprenticeship

    This apprenticeship is ideal for employees that want to take their hospitality career to the next level.

    It is designed for employees that want to progress to a supervisory level or who have already started supervising others in their current role.

    Hospitality Supervisor Level 3 apprenticeship
    12 months City & Guilds

Sunrise of Winchester

Becky Eastman

I’ve completed my apprenticeship in Hospitality and I am going on to do my Level 3 Team Leading. My assessor was always there to help.


Do I have to find a job first?

If you’re not currently employed or looking for a new job, you can apply for apprenticeship vacancies advertised by employers looking to employ an apprentice, as you must be employed to undertake an apprenticeship.

You can view current vacancies here: apprenticeship vacancies

If you already have a job and wish to gain a qualification in that industry as an apprentice, this is possible subject to your employer’s agreement.

Will it cost me anything?

No. Your employer pays your wage and we apply for government funding from the Education and Skills Funding Agency to support the cost of your qualification.
Currently 100% funding is available for apprentices ages 16 – 18 and 90% for those aged 19 + (subject to the employers levy status).

You or your employer can call us to discuss any questions you have regarding funding on 0800 783 2545.

Can I undertake an Apprenticeship with my current employer?

Yes. If you already have a job and wish to gain a nationally recognised qualification in that role, an apprenticeship is a great way to do it. A great way to start is to visit our employing an apprentice page ready to discuss with your employer or give us a call on 0800 783 2545

Awards & Recognitions