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What can Apprenticeships in customer service offer you?

Just starting out in your career, looking to progress or to make a change? Apprenticeships in the world of customer service are opportunities to work in lively customer-facing environments and are an integral position in any business. You’ll also be receiving customer service training and earning skills and techniques that will provide you with a lifelong vocation. 

At Paragon Skills we offer a variety of intermediate and advanced level Apprenticeships in this sector. These give great scope for career progression and enable you to choose the learning pathway that is right for you, designed around your skills, interests and experiences working in this sector.

APPRENTICESHIPS IN THIS SECTOR

  • Customer Service Intermediate Level 2 Apprenticeship

    Are you a good communicator and love helping people? Develop the skills you need to become a customer service assistant. Expand your practical knowledge alongside your customer service and 'people' skills, to excel in this energetic and fast-paced industry.

  • Customer Service Advanced Level 3 Apprenticeship

    Do you enjoy communicating with others and enjoy helping people? Keen to progress your career in customer service? Develop the skills you need to become customer service management. Customer service training with Paragon Skills can help you to reach your potential.

  • Management Advanced Level 3 Apprenticeship

    Do you enjoy leading others and working among a team? Keen to progress your career in management? Develop the skills you need to become management. Management courses and management training with Paragon Skills can help you to reach your potential.

  • Management Higher Level 4 Apprenticeship

    Do you enjoy improving your management skills? Want to progress further with your management career? Develop the skills you need to become higher management. Higher management courses and management training with Paragon Skills can help you to reach your potential.

  • Management & Leadership Higher Level 5 Apprenticeship

    Do you enjoy improving your management & leadership skills? Want to progress further with your management career? Develop the skills you need to become higher management. Higher management & leadership courses and management training with Paragon Skills can help you to reach your potential.

  • Team Leading Intermediate Level 2 Apprenticeship

    Do you enjoy leading others in a corporate environment? Are you organised and responsible? Develop the skills you need to become a team leader with a business course. Expand your practical knowledge alongside your organisational and 'people' skills, to excel in this versatile and fast-paced industry.

  • Business & Administration Intermediate Level 2 Apprenticeship

    Do you enjoy supporting others in a corporate environment? Are you organised and responsible? Develop the skills you need to become a business & administration assistant with a business course. Expand your practical knowledge alongside your organisational and 'people' skills, to excel in this versatile and fast-paced industry.

  • Business & Administration Advanced Level 3 Apprenticeship

    Do you enjoy supporting others in a corporate environment? Are you organised and responsible? Develop the skills you need to become a business administrator. Expand your practical knowledge alongside your organisational and 'people' skills, to excel in this versatile and fast-paced industry.

What do you need to succeed in the customer service sector?

Roles within this sector are all integral to the success of any business and give you the chance to show your communication skills. You’ll need to enjoy working with people at all levels, have a patient outlook and have a passion for problem solving. Customer service roles could take you to any customer facing business such as retail, hospitality, tourism and leisure.

If you are considering customer service training and Apprenticeships in this sector, then possessing any or all of these skills and interests will be useful to you.

  • A positive outlook
  • Customer service and ‘people’ skills
  • A calm attitude
  • Working well under pressure
  • Great communication skills
  • Ability to problem solve

“The apprenticeship has boosted my confidence and helped me stand out in the company. I would recommend if anyone is considering an apprenticeship to just go for it. It makes you very attractive to other companies as they love people who like to learn.”

SOPHIE FOX

HERTZ ACCIDENT SUPPORT

Apprenticeships in customer service are just the beginning…

Apprenticeships teach you the skills that you will need for a long and successful career. Skills in customer service are essential in many different industries and so are always going to be sought after. These Apprenticeships offer some very positive opportunities for career progression. 

This could be anything from progressing to a higher-level Apprenticeship, to advancing to a variety of roles, such as a customer service manager or any supervisor or manager positions. Skills in this sector offer a great deal of flexibility in your chosen career. 

If you would like to learn more about Apprenticeships in the customer service sector, or to discuss the customer service training options available to you, then call Paragon Skills today on 0800 783 2545.