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Job Description
Key Responsibilities:
- Assist the Account Management Team with daily administrative tasks, ensuring smooth operations.
- Learn and support the day-to-day management of customer accounts.
- Maintain and update customer records within our Zoho CRM system to ensure accurate data management.
- Support the team in managing waste collection schedules, coordinating with suppliers and customers.
- Prepare and distribute reports related to financial performance, environmental impact, service performance, and customer feedback.
- Assist in invoice processing and resolving any billing discrepancies.
- Work closely with vendors and customers to facilitate smooth booking and transaction processes.
- Gain knowledge of compliance and legal factors related to waste management.
- Provide general office support, including document preparation, filing, and scheduling meetings.
- Participate in training and development sessions as part of the apprenticeship program.
IND01
- Organisation skills
- Attention to detail
- IT skills
- Communication skills
- Administrative skills
Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3.
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